APPROACH

An approach aimed at improving productivity at the point of sale.

In such a schedule-intensive sector, which deals with the general public and where customer service directly affects sales, maintaining a high level of service and optimal store staff sizing is undoubtedly one of the greatest challenges for companies..

Having the ideal team size at each store, , in such a way that potential customers are provided with the best possible level of service, is key to achieving sales growth. ORQUEST provides the people responsible for scheduling with the most advanced analytics so that they can easily answer difficult questions such as:

  • How many customers will visit the store?
  • What staff should I have at the store at all times?
  • What schedules should I define for each employee?

The solution’s innovative approach is aimed at improving the productivity of store staff, answering these questions accurately and simply, enabling immediate ROI to be achieved.