The calculation of needs , provides intelligent support to the optimal estimation for the structure of the store, aiming to maximize customer service, without neglecting to keep labor costs in check, and taking expected future visits into account. By means of simulation algorithms, they are able to reproduce the store’s future conditions, accurately estimating the ideal staff sizing needed to provide customers with good service.

These algorithms are easily adjusted and parameterized using business rules to accurately represent the company’s way of operating, so that the result is highly reliable.